Privacy Policy f8bbet — Your Information Is Our Trust

F8bbet ("we", "Platform", or "company") values the privacy of every individual who interacts with our platform. This Privacy Policy is designed to explain clearly and transparently how we handle your personal information — from the moment you first visit our website to when you become an active member playing every day.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and any applicable data protection laws. This means we only collect data that is strictly necessary, store it securely, and do not use it for purposes beyond what we have stated.

F8bbet collects various types of information depending on how you interact with our platform. Generally, there are two main categories of data we collect:

2.1 Data You Provide Directly

This is information you directly provided while using the platform:

• Registration information: Full name (as on your ID), date of birth, email address, and mobile number.
• Identity verification (KYC): A copy of your identity card, passport, or other official identification document required to meet anti-money laundering legal obligations.
• Financial information: Bank name, bank account number, and eWallet details you use for deposits and withdrawals.
• Communications: Any messages, complaints, or feedback you submit to the f8bbet support team.

2.2 Automatically Collected Data

When you use the f8bbet platform, certain information is collected automatically:

• Technical data: IP address, device type and model, operating system, browser type and version.
• Usage data: Pages visited, time spent, games played, and general usage patterns.
• Transaction data: Complete history of all deposits, withdrawals, and gaming activity on the platform.
• Location data: General location information based on IP address to ensure compliance with regional requirements.

F8bbet uses the information collected for the following purposes, all of which are necessary to provide you with a high-quality service:

• Account management: Creating and maintaining your account, processing registration, and verifying your identity.
• Transaction processing: Processing deposits and withdrawals securely and efficiently using your chosen Malaysian payment methods.
• Security and fraud prevention: Detecting and preventing unauthorised access, fraud, money laundering, and suspicious activity.
• Legal compliance: Fulfilling legal obligations including KYC requirements, transaction reporting, and regulatory audits.
• Platform upgrades: Analysing usage patterns to improve the user experience, platform performance, and new game offerings.
• Service communications: Sending transaction notifications, security updates, and important information related to your account.
• Promotions and bonuses: With your consent, to send you information about relevant offers, promotions, and bonuses.

F8bbet does not sell your personal data. However, in certain circumstances, we may need to share your information with the following parties — and only to the extent necessary:

• Payment providers: Banking institutions, eWallet operators, and payment processors to facilitate your deposit and withdrawal transactions.
• Game providers: Gaming software companies that supply content to f8bbet may receive minimal game data for technical purposes.
• Statutory authorities: Government authorities, regulatory bodies, or law enforcement agencies when required by law or court order.
• IT service providers: Hosting companies, cloud infrastructure, and cybersecurity firms that help us operate the platform securely.

F8bbet stores your data on servers protected with 256-bit SSL encryption and strict access controls. We use a combination of technical and organisational security measures to keep your data safe at all times:

• Data is encrypted both in transit and at rest.
• Role-based access control — only staff who require access to specific data for their duties are permitted to do so.
• Regular security audits conducted by independent third parties every quarter.
• 24/7 system monitoring to detect any abnormal activity or security threats.
• A comprehensive incident response plan to ensure swift action in the event of any data breach.

Data retention periods vary by data type. KYC data and transaction records are retained for a minimum of 7 years in accordance with anti-money laundering legal requirements. General usage data is retained for no more than 3 years. Once the retention period expires, data is securely deleted and cannot be recovered.

Under Malaysia's PDPA and f8bbet's internal policies, you have the following rights regarding your personal data:

F8bbet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

We use three main types of cookies:

• Essential Cookies: Required for the platform to function properly — including login sessions and security preferences. These cookies cannot be disabled.
• Analytics Cookies: Helps us understand how users interact with the platform so we can improve the user experience. This data is collected in aggregate and without personal identification.
• Preference Cookies: Saving your settings such as language, theme, and display preferences so you do not need to reset them every time you log in.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect platform functionality.

In operating a platform that uses global cloud infrastructure, your data may be transferred to and stored on servers located outside Malaysia. Regardless of where your data resides, f8bbet ensures it is protected to a standard no less than that provided in Malaysia.

All international data transfers are carried out with appropriate safeguards, including valid data transfer agreements, standard data protection clauses, and rigorous security assessments of all our international service partners.

The f8bbet platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If we discover that data has been collected from someone under 18, the account will be terminated immediately and all related data will be deleted.

F8bbet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. You will be notified of any material changes through:

• In-platform or f8bbet app notifications.
• Email notifications to the address registered in your account.
• A clear "Updated on [date]" link at the top of this page.

Continued use of the platform after changes take effect is considered your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or wish to submit a request regarding your personal data, you may contact the f8bbet Data Protection Officer (DPO) via:

• Email: [email protected] — for privacy-specific enquiries
• General Support: [email protected] — for general enquiries
• Live Chat: Available 24/7 directly from the f8bbet platform
• Help Centre: Browse our FAQ page for an immediate response

We are committed to responding to all privacy-related enquiries within 10 business days and resolving formal requests within 30 business days of receipt.